Bert Vandenberghe and Karin Slegers have recently published a paper on designing for others at CHI 2016.
Human Computer Interaction (HCI) research often (cl)aims to do good for others, but does it actually? We discuss two cases that exemplify how designing for others can in fact be harmful: the Games Against Health paper by Linehan et al. and the Uninvited Guests video by Superflux. We feel that user-centered methods are often considered as a safe-conduct, simply because the end-user is involved one cannot do wrong. We plead for explicit transparency about the origin of research projects and technology designs to put a critical reflection about underlying values of the work into practice.
The paper is titled “Designing for Others, and the Trap of HCI Methods & Practices” and is available through https://precisionconference.com/~sigchi/?goto=chi16alt.